Contact Us


contact us

Dear Haute Rack Customer,

We appreciate your feedback to let us know what you think about our business. Our customer service team will do their very best to get back to you as soon as possible regarding your question or comments.

For product or online order related inquiries, please contact:

[email protected]
Monday – Friday, 9am – 6pm (PST) and Saturday-Sunday, 9am – 5pm (PST)

Haute Rack Online Customer Service
434 Kirkham Street, San Francisco, CA 94122

If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us using the email or phone number provided above.

Wondering when your order will arrive?
You can review your order by signing in to My Account or Order Tracking. If you were unable to find your answer in the Help area of our website, please complete the form below and somebody from our Customer Service Department will get back to you within 24 hours with the answer to your question.